Offers and Promotions
- I deposited and have not yet received the deposit bonus offer.
- I haven't received my Daily Reward.
- Why haven't I received my Reward Level free spins?
- How can I opt-in to receive bonus offers on my account?
- How do I opt-out of receiving communications?
- How can I opt-out of receiving bonus offers on my account?
- I don’t want to receive marketing offers. How do I unsubscribe?
- What are loyalty tokens and reward points?
- Why do I have less Loyalty Tokens than I thought?
- Why has my Reward Level dropped?
- How do I increase my rewards level?
- Why did my winnings from my free spins go to my casino bonus balance?
- How can I use my Casino Bonus Money [CBZ]?
- What are Casino Bonuses [CBZ]?
- Can I withdraw my Casino Bonus Money?
- How can I convert my Casino Bonus Money to real cash?
- I had free spins and now they’ve gone – why?
- What is Max Bet Infringement?
- Where can I keep track of my wagering requirement?