If you are unable to log in after resetting your password, there could be a couple of reasons for this. Please see below:
- Your browser may automatically save previous passwords.
Please ensure this is switched off in your browser settings.
- You could be entering your username incorrectly.
Double check the spelling
- You may be locked out, due to too many failed attempts.
If this is the case, our Support Team would need to assist with this.
You can contact our 24/7 Customer Support team via Live chat for any help with logging in or resetting a locked account.